Extra Refills
Our Guarantee
The simplest and most powerful guarantee we could create.
- If we made it, it is guaranteed for life. We will repair or replace anything.
- If you buy it, you'll love it. If you don't, we'll work with you until you do, or you can return it for a full refund.
- No questions asked, no paperwork needed.
- If you lose it, or it gets destroyed outside of reasonable use, we'll sell you a replacement at half price.
- Lots of companies use words like "reasonable use" as a loophole. We don't. Wear and tear is part of reasonable use, and it is covered.
Shoot us a message at service@allegorygoods.com and let us know how we can help.
Shipping
Shipping Information
Our products are handcrafted, mostly to order. We make our smaller pieces in small batches of 10-20 items at a time. Because of the custom, handcrafted nature of our products, it usually takes us 2-3 business days to prepare your order for shipment.
Estimated shipping times begin when your order is shipped and vary by the carrier and service you choose. First-class and ground services usually take up a to a week to deliver to the United States and international first-class services usually take upwards of 3-4 weeks to deliver once we ship your package.
Please note that all carriers are experiencing delivery delays right now. It's important to us that you get your order as quickly as possible, but unfortunately after we drop off your package for shipping the delivery timeline is out of our hands. USPS and FedEx will be your best bet for tracking down information about your package. If you are having trouble getting answers, or if you just want some peace of mind, feel free to shoot us a message with questions or concerns at service@allegorygoods.com.